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May 15, 2025 · Report

The Challenges of Integrating Payment Terminals into EV Chargers - White Paper

Piotr Krzemiński
Piotr Krzemiński
Founder | VP | CMO
Cover of the WILLBERT white paper on integrating payment terminals into EV chargers

Our new White Paper — 'The Challenges of Integrating Payment Terminals into EV Chargers' — offers an in-depth analysis of the operational, financial, and customer-experience implications of payment terminal integration in public EV charging. Backed by international field data and user testimonials, the paper compares conventional multi-vendor configurations with a vertically integrated model, demonstrating how a unified approach can improve reliability, accelerate deployment, and enhance driver satisfaction.

Key Insights You Will Gain

  • Customer Confidence and Revenue Protection – Understand the root causes of prolonged pre-authorisation holds and their impact on repeat business, along with proven methods to eliminate payment-related complaints.
  • Complexity Benchmarking – See a clear comparison of mainstream “terminal-on-charger” solutions versus PayBERT’s integrated architecture.
  • Regulatory and Compliance Readiness – Learn how integrated solutions meet emerging standards such as AFIR and PCI DSS with minimal additional effort, reducing risk and future-proofing your network.
  • Operational Efficiency at Scale – Discover how consolidated pricing, automated invoicing, and unified maintenance workflows translate into measurable reductions in administrative burden and downtime.

Who Should Read This Paper

Procurement managers, operations directors, and technology leads responsible for EV infrastructure at fuel retail sites, motorway service areas, and other high-turnover locations will find actionable guidance for selecting hardware and software that deliver a friction-free, revenue-secure payment experience.

Complete the short form to download the PDF and see how a strategic approach to payment integration can turn your charging network into a competitive advantage.

Piotr Krzemiński
Piotr Krzemiński
Founder | VP | CMO

Piotr Krzemiński leads marketing and business strategy at WILLBERT, shaping its retail-focused EV charging solutions. With a background in management, he brings deep expertise from top marketing agencies to drive brand growth and market positioning.

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Your EV charging journey starts with strategy

Our advisors help you plan, deploy, and scale retail-integrated charging

Mikko Summala
SpeaksUKFinlandSweden
Mikko Summala
Sales Manager
For customers in:
Nordics,UK
Contact via LinkedIn
Maciej Ochocki
SpeaksUKPoland
Maciej Ochocki
Sales Manager
For customers in:
Central & Eastern Europe,UK
Contact via LinkedIn
Karim D'Hondt
SpeaksBelgiumNetherlandsFrance
Karim D'Hondt
Sales Manager
For customers in:
Benelux,France
Contact via LinkedIn

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