Every Amber charger is equipped with a dedicated over-the-air connection to our backend platform - HAWKe.
We monitor and automatically analyze all of the charging sessions, update software and monitor detailed technical parameters in each charger in the entire network. WILLBERT experts are available to address every potential issue within minutes.
HAWKe platform can easily settle and invoice direct payments for charging sessions.
TechBERT
Predictive Maintenance and Technical Monitoring
A set of tools for remote technical analysis. It presents the readings of multiple sensors in each WILLBERT device in real-time. Provides an access to charging logs. The tool is designed to ensure the smooth operation of chargers under the warranty and/or Service Level Agreements provided by external technical partners.
Standard OCPP-based backend systems limit capabilities of the customer service to resetting the charger only. Thanks to TechBERT, the first support line has access to more powerful tools which help to identify quickly the root cause of a potential problem and take decisive actions, which will prevent the problem from happening in the future.
The system allows every user to activate and configure each charger in the network. Capable of reassigning power modules. It is used for remote software updates to keep the infrastructure always up to date.
Standard OCPP-based backend systems limit capabilities of the customer service to resetting the charger only. Thanks to TechBERT, the first support line has access to more powerful tools which help to identify quickly the root cause of a potential problem and take decisive actions, which will prevent the problem from happening in the future.
The system allows every user to activate and configure each charger in the network. Capable of reassigning power modules. It is used for remote software updates to keep the infrastructure always up to date.
Detailed technical data
Remote configuration
Available for external partners
BizBERT
Business Analytics Suite
A set of cloud-based analytics tools gives a detailed overview of the business performance of one’s charging network. It monitors the parameters of every charging session and accumulates data to optimize the financial performance of the charging network.
User can select a charging stations hub, or a particular charger and see at glance total energy delivered, number of charging sessions and total revenue.
User can select a charging stations hub, or a particular charger and see at glance total energy delivered, number of charging sessions and total revenue.
Utility monitoring
Financial optimization
BuyBERT & AdBERT
Retail and Media Monetization
Built-In
BuyBERT transforms your charger into a retail point-of-sale. It enables customers to purchase food, drinks, or convenience goods directly from the charging interface. Operators can choose between a unified invoice for energy and goods or split billing, offering flexibility for a seamless transaction experience.
AdBERT turns every WILLBERT charger into a digital billboard. With a user-friendly CMS, you can remotely manage promotional content, leveraging your screen real estate to advertise your own services or partner offerings from nearby businesses. It’s a powerful tool to boost customer engagement and unlock recurring revenue from ad placements.
AdBERT turns every WILLBERT charger into a digital billboard. With a user-friendly CMS, you can remotely manage promotional content, leveraging your screen real estate to advertise your own services or partner offerings from nearby businesses. It’s a powerful tool to boost customer engagement and unlock recurring revenue from ad placements.
📦 BuyBERT: Integrated in-charger retail sales with unified or split billing
📺 AdBERT: Monetize screen space with dynamic, location-aware advertising
⚙️ Fully Remote: Manage promotions and product updates via HAWKe CMS
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PayBERT
Direct Payment settling with invoicing system
An easy-to-use system providing direct payments settlement through bank cards, touchless payments, loyalty and fleet cards. It allows the owner to adjust prices and invoice EV drivers.
In addition to direct payments Charge Point Operators can use PayBERT Roaming to allow EV Drivers to use the charger by authenticating using RFID cards or Mobile Apps from other E-Mobility Service Providers.
In addition to direct payments Charge Point Operators can use PayBERT Roaming to allow EV Drivers to use the charger by authenticating using RFID cards or Mobile Apps from other E-Mobility Service Providers.
The system works with a modern payment terminal ensuring the appropriate user experience. For customers who already have an E-Mobility Service Provider it is possible to integrate the charger with that platform over OCPP or OCPI protocols while maintaining necessary services from the HAWKe suite.
Serves multiple ways
of direct payments
of direct payments
Provides easy
invoicing
invoicing
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