Every Amber charger is equipped with a dedicated over-the-air connection to our backend platform - HAWKe.
We monitor and automatically analyze all of the charging sessions, update software and monitor detailed technical parameters in each charger in the entire network. WILLBERT experts are available to address every potential issue within minutes.
HAWKe platform can easily settle and invoice direct payments for charging sessions.
Basic
Configuration & updates
Allows every user to activate and configure each charger in the network. Capable of reassigning power modules. It is used for remote software updates to keep the infrastructure always up to date.
Remote updates
Remote configuration
Deactivation and reconfiguration
BizBERT
Business Analytics Suite
A set of cloud-based analytics tools gives a detailed overview of the business performance of one’s charging network. It monitors the parameters of every charging session and accumulates data to optimize the financial performance of the charging network.
Utility monitoring
Financial optimization
TechBERT
Predictive maintenance and Technical Monitoring
A set of tools for remote technical analysis. It presents the readings of several sensors in each WILLBERT device in real-time. Provides an access to charging logs. The tool is designed to ensure the smooth operation of chargers under the warranty and/or Service Level Agreements provided by external technical partners.
Detailed technical analysis
Access to charging logs
Available for external partners
PayBERT
Direct Payment settling with invoicing system
An easy-to-use system providing direct payments settlement through bank cards, touches payments, loyalty and fleet cards. It allows the owner to regulate prices and invoice EV drivers.
The system works with a modern payment terminal ensuring the appropriate user experience.
Serves multiple ways
of direct payments
of direct payments
Provides easy
invoicing
invoicing
Allows for price
adjustments
adjustments
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